Please review the following terms carefully before completing your booking or enrollment. By making a booking or payment, you acknowledge and agree to the terms outlined below.

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1. Deposits & Payments

All deposits are non-refundable.

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A deposit is required to secure your place in a training, retreat, course, or program. Any remaining payment requirements will be communicated as part of the booking process.

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2. Cancellations

If you need to cancel your booking or enrollment, please notify us in writing by email as early as possible.

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All cancellation requests will be reviewed on a case-by-case basis.

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Deposits are non-refundable. However, where the reason for cancellation is deemed reasonable, we may, at our discretion, allow the deposit to be applied toward another course or program.

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Approval of any such transfer is not guaranteed and will depend on the individual circumstances of the cancellation.

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For late cancellations, including cancellations made shortly before the program start date, payments may be forfeited unless exceptional circumstances apply and are approved by us.

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3. Once a Program Has Commenced

Once a training, retreat, course, or program has commenced, no cancellations will be accepted and no refunds or transfers will be issued under any circumstances

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4. Program Changes

Every training, retreat, course, or program has its own specific inclusions and exclusions.

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Please refer to the information provided for the individual program at the time of booking for details of what is included.

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Participants are responsible for reviewing the relevant program details before completing their booking or enrollment.

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5. Program Inclusions

Every training, retreat, course, or program has its own specific inclusions and exclusions.

Please refer to the information provided for the individual program at the time of booking for details of what is included.

Participants are responsible for reviewing the relevant program details before completing their booking or enrollment.

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6. Health & Personal Responsibility

Participants are responsible for ensuring that they are able to safely participate in the activities included within their chosen program.

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Please inform us before arrival of any relevant health concerns, injuries, medical conditions, pregnancy, dietary requirements, or other circumstances that may affect your participation or stay.

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Participants are encouraged to practise responsibly and respect their individual needs and limits throughout the program.

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7. Participant Conduct

We ask all participants to maintain respectful and considerate behaviour toward facilitators, staff, fellow participants, the property, the surrounding community, and the natural environment.

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We reserve the right to take appropriate action where behaviour is unsafe, seriously disruptive, or affects the wellbeing of others.

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8. Course Materials & Intellectual Property

Any manuals, recordings, course materials, educational resources, or other content provided as part of a program are intended for personal use unless otherwise stated.

These materials may not be reproduced, distributed, published, sold, or used commercially without prior written permission.

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9. Photography & Media

Photography or filming may occasionally take place during trainings, retreats, programs, or events.

Where identifiable photographs or recordings are intended for promotional or commercial purposes, appropriate consent will be obtained.

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10. Circumstances Beyond Our Control

Programs may occasionally be affected by circumstances beyond our reasonable control, including severe weather, natural events, government restrictions, public health situations, or other unforeseen circumstances.

If this occurs, we will communicate directly with affected participants regarding any necessary changes.

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11. Acceptance of Terms

By completing a booking, enrollment, deposit, or payment, you confirm that you have read, understood, and agreed to these Terms, Cancellation & Refund Policy.

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12. Contact Us

If you have any questions regarding your booking, cancellation, payment, or these terms, please email us and our team will assist you.